Microsoft has rebranded its Dynamics CRM Online offering as the Enterprise Edition's Dynamics 365 for Sales and Dynamics 365 for Customer Service (they are separate apps now). There are two editions of Dynamics 365 to choose from: Enterprise Edition (typically for organizations with more than 250 employees or complex business processes) and Business Edition (typically for organizations with fewer than 250 employees). Enterprise vs Business Edition and A-la-carte vs Bundle Organizations may choose from apps such as Finance, Sales, Customer Service, Field Services, and Operations, and license them a-la-carte or as a bundle. This updated format allows companies to choose software components based on their specific business needs. This new platform combines the capabilities of CRM and ERP systems in a new app-driven format. On November 1, 2016, Microsoft released their new cloud-based business application platform, Dynamics 365.
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